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Microsoft Exchange consultants to business and IT support companies across the UK. | |
| Who We Are
Amset IT Solutions Ltd., established in 2003, is the IT consultancy company for Simon Butler, aka Sembee. While specialising in Microsoft Exchange, due to my background in network administration, I often get involved in general network admin work as well, as this can be required before Exchange can be deployed or is the cause of problems with the Exchange installation. I provide support both directly to businesses as well as to IT support companies across the UK using remote control technologies such as Remote Desktop and Log Me In Rescue. From my base in Fleet, Hampshire, I can provide most support services remotely. If you are looking for my blog then it is here:http://www.sembee.co.uk/ I can provide the full scope of Exchange services, except for emergency support. Some of the most popular requests include:
As my background is in network administration, I can also carry out the full range of network administration tasks for Microsoft Windows based network, including the deployment of an Active Directory domain for your company (which is required for Microsoft Exchange). Once the server has been deployed, I can then offer you monitoring and ongoing maintenance. All servers and services are deployed to Microsoft's best practises, so that internal IT support or your own support company can take over the on going maintenance. Got a Blackberry? Got SBS? Forwarding Email? You need a BES. If you have a Blackberry user on your SBS server then you are probably simply forwarding the email to their device. What you really need is a Blackberry Enterprise Server (BES). The entry level version of BES - Professional Edition - is free for the first device and installation directly on the SBS server is supported. Additional devices can be added by buying more CALs. An SBS will give you full synchronisation with the mailbox over the air. I can install and configure it for you remotely in a few hours. What I Do for IT Support Companies If you are an IT support company then my skills are available to you, allowing you to have a top level Exchange consultant to assist with your clients. All I ask is that you tell me what you have told your client, particularly if I need to communicate with them directly. Some clients tell them I am an independent Exchange specialist, others prefer to tell them the consultant is a member of their own staff. I don't mind either way, as long as I know. A common service I provide is bringing Small Business Servers up to date with the installation of service packs and updates, and deployment of BES. Arrangements with other IT support companies are set on an individual basis. Many client companies operate on the basis of a pre-purchase of a specific number of hours, which are then used as required. As I bill in 30 minute increments for remote work, this makes it very cost effective for you. Special Offer for IT Support Companies: Purchase 5 hours in advance and get another 30 minutes free. For larger jobs, I will usually quote for that specific work. In some cases the complete deployment of the servers and network for a particular client is handed over to me on behalf of the IT Support company and then once the job is complete they take on the ongoing support. There are a number of ways that assistance can be provided with you Exchange project.
VPN Other remote access solutions If you have an existing remote access solution, such as Log Me In Free (popular with IT Support companies) then I can use that as well. I can assist you with
I will also migrate off Exchange 5.5, but I am unable to support that product beyond migrations. Remote Control of your server is £50 per half hour, charged in half hour blocks. In many cases I find that the problem is resolved within the first 30 minutes. However if I think it is a more complex problem then I am quite happy to quote for the work instead. Please note that I may require advance payment of at least the first 30 minutes before work begins. This is due to some companies deciding that they will not pay my invoices. On site visits start at £300 for half a day, however this is location dependant. If you are close to our base in Fleet, Hampshire, then I can also charge on a per hour basis. For specific tasks, such as server deployment, migrations etc, then I can usually quote for the work in advance at a fixed price. All pricing is based on 7 day terms or advance payment and is excluding VAT. For many reasons, there are some things that I am unable to do
If you would like to speak to me about your Microsoft Exchange project, or are an IT Support company looking to improve your support of Microsoft Exchange, please contact me to find out how I can help you. Phone: 08456 442 669 Email: contact @ amset.co.uk Copyright 2003-2008, Amset IT Solutions Ltd. | |